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Lime Chemicals - Receipt of ISO 9001:2000 Certificate ISO to define quality norms for call centre services NDPL gets ISO 9001:2000 certificate PNB to help SSIs get ISO 9000 United Leadoxide Product Company gets ISO 9001 Guala Closures bags ISO 9002 certificate Support builds up for BPO Desperately seeking higher ground Recalling BPO jobs to cost more US concerns on outsourcing more of an emotional one WB takes the call, backs trend IT to be eclipsed by HR, Finance BPOs by '09 :Survey SEEMA HAKHU KACHRU BPO gains mainstream acceptance: survey World Bank calls for freedom to outsource Global BPO sector saves 80% costs through India BPO tax: Foreign cos may shun India Tax issue halts foreign firms' BPO march into India UK not to oppose BPO: British minister US firms seek more space for BPO ventures BPO tax regime keeps confusion